Return Policy

If you would like to return any item(s), for either a refund or exchange, you'll need to contact us via email. Info@snuggleandfetch.com

It is important that all conditions are met:
● If your package did not arrive on time, please write to us. We'll help you!
● Please don't send any items back to us until you've completed a Return Request and have a Return Authorization (RA) number. Any returns received without an 'RA Number' will not be processed.
● Once we approve your return, we'll send you details of where to send your order to, and what happens next.
● When we've received the return it can take up to 5 working days to process your request and issue a refund or exchange. We may contact you to discuss options, and if you've requested an exchange to confirm the product you'd like.
● Items must be returned within 30 days of the delivery date.
● We may ask you to provide photos if an item is damaged, faulty or the wrong size.
● We will provide a return shipping label.

For all items we have a 30 day money back guarantee, if you are not happy for any reason within 30 days of receiving your item(s) let us know and we will make it right. We do not have a restocking fee. We will send you a return label as soon as we receive your request and as soon as we receive the item you returned; we will process your refund.


CONTACT US

Email: Info@snuggleandfetch.com

Phone Number: (929) 359-3190

Address:     

697 Bronx River Rd Apt 418

Yonkers, NY, 10704