Refund Policy

Our policy lasts 30 days. If 30 days have gone by since you received your purchase, unfortunately, we can’t offer you a refund or exchange.
Snuggle & Fetch has a 30 day money back guarantee for all items you purchase from Snuggleandfetch.com

If you have received your item(s) defective or incorrect:
-Take a picture of the defective/incorrect item(s) showing the issue.
-Email us at Info@snuggleandfetch.com
*Further instructions will be given through email.
Note: We will provide a return shipping label.
For more assistance please call (929) 359-3190

HOW WILL MY REFUND BE DISTRIBUTED?
-You will be refunded for the merchandise total, plus applicable sales tax paid.

HOW LONG IT WILL TAKE TO GET MY REFUND?
-You will receive your refund as soon as we receive the product and the conditions for a refund have been met. It may take up to 5 business days for the refund to be fully processed.

LATE OR MISSING REFUNDS (if applicable)
- If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at Info@snuggleandfetch.com and we will be happy to assist.

Coupon Codes

- Discount codes must be applied at time of checkout - You must press "Apply" to see the order total update.
- We cannot adjust any prices after the order has been submitted.
- Only one code can be used on a purchase.
- Coupon codes cannot be applied to previous purchases.

CANCELLATION
Orders can only be cancelled within 24 hours from the time of purchase. If it's more than 24 hours, we can no longer cancel the order as it has already been processed by that time.

CONTACT US

Email: Info@snuggleandfetch.com

Phone Number: (929) 359-3190

Address:     

697 Bronx River Rd Apt 418

Yonkers, NY, 10704